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Dr Sartawi Muthana is the Director of the Rapid Recovery Joint Replacement Centre at King’s College Hospital London in Dubai Hills. King’s is one of the only centres in the GCC that allows patients to be discharged same day, resulting in minimal.. pain and rapid recovery.
Former orthopedic surgeon fellow trained in total joint replacement at the internationally renowned Rush University Medical Center in Chicago Illinois. Medical licenses include unrestricted state medical licenses in New York, California, Illinois, and Texas.
Faculty in the Department of Surgery at the University of Illinois in Champaign-Urbana, former Director of the OSF Joint Care Center of Excellence, and former Chairman of the Department of Orthopedics at Christie Clinic in Urbana, Illinois.
Dr Sartawi’s minimally invasive approach to knee replacement surgery is called the “Modified Intervastus Approach to the Knee,” which was published in peer-reviewed journals and has contributed to an accelerated and rapid recovery post total knee replacement surgery. Other intellectual property includes a patent on a revised acetabular component design for total hip replacements.
SAME DAY JOINT REPLACEMENT SURGERY
Dr. Sartawi is one of the pioneers of one-day joint replacement surgery in the Central Illinois area, as well as the Middle East. He has performed around 1,000 total knee replacement surgeries using his new technique with a success rate of 98% in the US and GCC. His technique has been published in peer-reviewed journals and was granted a patent from the United States Patent and Trademark Office.
EDUCATION
• Fellow, Orthopedics Adult Reconstruction, Rush University Medical Center (2013-2014)
• Orthopedics Residency at the University of Dalhousie (Halifax, NS, Canada) (2010-2013)
• Neurosurgery Residency at the University of Alberta in Edmonton, Canada (2007-2010)
• Trainee at Farwaniya District General Hospital Dept. of General Surgery in Kuwait (2006)
• M.D, Arabian Gulf University, Manama, Bahrain (2006)
BOARD CERTIFICATIONS
• American Board of Orthopedics Diplomat (2016)
• Fellow of the Royal College of Physicians and Surgeons of Canada (2013)
MEDICAL LICENSES
• New York State Medical License
• Texas State Medical license
• California State Medical License
• Illinois State Medical License
• LMCC certificate (Canada)
• ECFMG certificate (U.S.A)
• College of Physicians and Surgeons of Alberta Extender License
• College of Physicians and Surgeons of Nova Scotia Medical License
PROFESSIONAL EXPERIENCE
• Orthopedic Surgeon, Sarah Bush Lincoln, Mattoon, Illinois (2016-Present)
• Assistant Professor , University of Illinois at Urbana-Champaign, Dept. of Surgery (2014-2019)
• Chair, Christie Clinic Department of Orthopedics, Champaign, Illinois (2016-2018)
• Director, OSF Joint Care Center of Excellence, Urbana, Illinois (2015-2018)
• Orthopedic Surgeon, Christie Clinic, Champaign, Illinois (2014-2018)
• Orthopedic Surgeon, Presence Hospital, Urbana, Illinois (2014-2017)
PUBLICATIONS
• Sartawi, Muthana, Kohlman, James, Leighton, Ross, Rahman, Hafizur, Kersh, Mariana “A Retrospective Analysis of the Modified Intervastus Approach,” American Journal of Orthopedics, Dec 2018.
• Sartawi, Muthana, Zurakowski, David, Rosenberg, Aaron, “Implant Survivorship and Complication Rates after Total Knee Arthroplasty with a Third generation Cemented System: Minimum 15 Years Follow-Up,” American Journal of Orthopedics, March 2018.
• Sartawi, Muthana, Kohlman, James, Valle, Della “Modified Intervastus Approach to the Knee,” Journal of Knee Surgery, May 2018.
• Sartawi, Muthana, Quateen, Ahmed, Nataraj, Andrew, Medairos, Robert, “Spinal Intradural Aneurysmal Bone Cyst: A Case Report,” World Neurosurgery, Aug 2015.
• Sartawi, Muthana, Jones, Chris, Guerin, Shane, Dunbar, Michael, “Medial Tibial Plateau Stress Fracture Following Navigated Total Knee Arthroplasty: Case Report,” Submitted to Stryker, 2012.
• Darsaut, Tim, Sartawi, Muthana, Dhaliwal, Perry, Fox, Richard, “Rapid magnetic resonance imaging-guided reduction of craniovertebral junction deformities: Technical note,” Journal of Neurosurgery: Spine, Feb 2009.
PATENTS
• U. S. Patent 10.149.774BI: “Method of Performing A Modified Intervastus,” December 11, 2018
• U.S. Patent 9,931,213 B2: “Acetabular Cup and Insertion,” April 3, 2018
• U. S. Patent (Pending): “Proximally Fitting Femoral Stem Adjunctive Screw Fixation,” July 2019
HONORS AND AWARDS
• Recipient, Achievement Award in Knee Replacement Surgery, Emir (Ruler) of Kuwait H.H
• Recipient, Achievement Award in Knee Replacement Surgery, Crown Prince H.H Sheikh Nawaf Al Ahmad Al Sabah
• Recipient, Achievement Award in Knee Replacement Surgery, Kuwait Minister of Health, Dr. Jamal Al Harbi
• Recipient, Achievement Award in Knee Replacement Surgery, Governor of District of Farwaniya, H.H Sheikh Faisal Al Hmoud Al Sabah
• Recipient, Achievement Award in Knee Replacement Surgery, Kuwait Youth Sports Authority
• Recipient, Kuwait Ministry of Health, Full sponsorship for orthopedic surgery residency at Dalhousie University, Halifax, Canada (2007)
• Recipient, Kuwait Ministry of Higher Education full scholarship, M.D, Arabian Gulf University in Bahrain (2003)
• Recipient, Washington University Dean’s Scholarship (1999)
• Recipient, High school graduating class salutatorian award (1999)
COMMITTEES
• Fellow of the American College of Surgeons
• Fellow of the Royal College of Physicians and Surgeons of Canada
• North American Spine Society
• American Academy of Orthopedic Surgeons – Class 2018
Address : Al Garhood, -, Dubai, United Arab Emirates
Address : Al Khail Road, Dubai, United Arab Emirates
Address : Marina, Dubai, United Arab Emirates
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This section forms the Agreement between nTegra Global Technologies FZ-LLC (NTEGRA), a Dubai, UAE based company whose registered office is at 03, In5, Knowledge Village, Dubai, United Arab Emirates, owner of brand “Healthigo”; and, customer signed and subscribed as Business Subscriber Entity Name as mentioned on the face of this document (“Subscriber”).
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Upgrades : Include any major releases of new versions, additional functionality, managed services and custom programming.
a) SOFTWARE PLATFORM : NTEGRA has launched a modular platform called Healthigo Connect which can be utilized by the Subscriber for their employee engagement activities. The platform features are subject to change without prior notification.
b) AGREEMENT TERMS : This Agreement includes 1 (One) calendar year of subscription to Healthigo Connect from the date of signing this agreement. NTEGRA and Subscriber may enter into co-marketing activities in addition to the subscription to Healthigo Prime. The Term of this Agreement shall commence on the Effective Date and shall continue until terminated as provided herein.
c) COST AND PAYMENT : The cost of subscription to Healthigo Connect will be as signed off in accordance with the pricing section of this document. The payment may be made by Cheque / Bank Transfer as chosen and filled into this document. The Platinum Subscription Fee (either month or year, as applicable) of the term of this Agreement shall be paid on the Effective Date. The Referral and / or Subscription Fee for all Subscription Periods of the term of this Agreement shall fall due and payable on the first day of each subsequent Subscription Period, pursuant to subsection (F), below. The amount of the Subscription Fee does not include any applicable taxes. Client is responsible for any and all applicable taxes. The module costs are subject to change with a 15 day notice to subscriber prior to change in pricing.
d) MODULE ACTIVATION : The Gold module does not have a base subscription and is not charged. The Platinum modules is activated if this module is opted in for and paid for as per the described fees. Access to this module would not be available if this module is not opted for and only access to the Gold module will continue.
e) RENEWAL OF SUBSCRIPTION : The Subscription automatically stands renewed at the end of the active subscription period and the subscriber would need to pay for the renewed period of 12 calendar months. If the Subscriber chooses not to continue the Subscription beyond the active subscription period, they may do so by issuing a notice in writing to NTEGRA 30 days prior to expiry of subscription period.
f) CANCELLATION : For Gold module subscriptions, the minimum committed contract period is 12 months. Subscriber can resolve any service issues with nTegra’s customer success team and if any issue is not resolved within a period of 30 days of reporting, the subscriber may cancel the subscription with no liabilities on either side. For any of the Platinum modules, the terms and conditions of cancellation would need to be referred to the module description.
g) SUPPORT SERVICES : NTEGRA will provide telephonic & web based support for all Subscriber requests.
h) UPGRADE and ADD-ONS : Subscriptions to add-on products and services can be upgraded at any time by paying the additional fee.
i) REGULATORY APPROVALS AND FEES : Any PERMISSIONS OR FEES arising out of publishing, offers or deals and advertisements on the Healthigo platform is the sole responsibility of the Subscriber.
j) CONFIDENTIALITY AND PRIVACY : “Confidential Information” and “Trade Secrets” means any and all non-public information of any form, including but not limited to Intellectual Property, Copyright Material and Software Programs and processes, provided by or on behalf of to each other or to their representatives during the validity of this agreement and for a period of 2 years after cessation of this agreement.
Both NTEGRA and SUBSCRIBER undertake to treat the Confidential Information and Trade Secrets as being strictly private to each party and shall not divulge, disclose or communicate either orally or in writing, in part or in whole, to any third party or use or exploit for any purpose, other than for the limited purpose for which it is conveyed, except with the prior written consent of each other.
By signing this agreement, I / We certify that we have read all the terms, conditions and clauses outlined above and that we agree to the aforesaid terms and conditions in full and complete.
This section forms the Agreement between nTegra Global Technologies FZ-LLC (NTEGRA), a Dubai, UAE based company whose registered office is at In5 Tech, Knowledge Village, Dubai, United Arab Emirates, owner of brand “Healthigo”; and, customer signed and subscribed as Business Subscriber Entity Name as mentioned on the face of this document (“Subscriber”). NTEGRA has launched a subscription based service platform called Healthigo which can be utilized by the Subscriber for their patient experience and engagement activities. The platform features are subject to change without prior notification.
xPeria Subscription : nTegra grants to Subscriber and Subscriber accepts from nTegra, a limited, non-exclusive, non-transferable right to access and use and permit Authorized Users to access and use the dashboard with limited services including Listing of Facility & Doctors, Managing & Displaying operation timings of the facilities, doctors, departments, services, etc., and collecting patients appointments for the referral fee for the duration that Subscriber has entered and agreed to pursuant to the sign up page for this Agreement.
nGage Subscription : nTegra grants to Subscriber and Subscriber accepts from nTegra, a limited, non-exclusive, non-transferable right to access and use and permit Authorized Users to access and use the engagement dashboard for the subscription fee for the duration that Subscriber has entered and agreed to pursuant to the sign up page for this Agreement.
Upgrades & Add-Ons : Includes any major releases of new versions, additional functionality, managed services and custom programming.
Agreement Validity : This Agreement shall commence on the Effective Date (Date of signing this Agreement) and shall continue until terminated as provided herein and shall be valid for a period of 1 (One) calendar year from the date of signing this agreement. NTEGRA and Subscriber may enter into co-marketing activities in addition to the subscription to Healthigo platform. Cost And Payment: a)The cost of subscription to the Healthigo Platform will be as signed off in accordance with the pricing section of this document. b)The payment may be made by Cheque / Bank / Online Credit Card Transfer. c)The Referral and / or Subscription Fee for all Subscription Periods of the term of this Agreement shall fall due and payable on the first day of each subsequent Subscription Period, pursuant to subsection (F), below. d)The amount of the Subscription Fee does not include any applicable taxes. Client is responsible for any and all applicable taxes. e)The pay-per-visit and subscription costs for each module are subject to change with a 15-day notice to subscriber prior to change in pricing. f)Family Doctor definition is related to General Medicine only; does not relate to Dental, Cosmetic, etc. Please refer to exclusion list, available on request. g)The Scheduling module does not have a base subscription and is charged on actual patient referrals only. h)The Engagement (nGage) subscription is activated free of cost for an initial period of 30 days from date of activation of xPeria module. Thereafter, if this module is not opted in for and paid for as per the described fees, access to this module would not be available and only access to the Scheduling (xPeria) module will continue. i)Subscriptions to add-on products and services can be upgraded at any time by paying the additional fee.
Renewal of Subscription : The platform subscription automatically stands renewed at the end of the active subscription period and the subscriber would need to pay for the renewed period of 12 calendar months. If the Subscriber chooses not to continue the Subscription beyond the active subscription period, they may do so by issuing a notice in writing to NTEGRA 30 days prior to expiry of subscription period.
Cancellation : For Scheduling (xPeria) module subscriptions, the minimum committed contract period is 12 months. Subscriber can resolve any service issues with nTegra’s customer success team and if any issue is not resolved within a period of 30 days of reporting, the subscriber may cancel the subscription with no liabilities on either side. Subscriber may cancel subscription to the Engagement (nGage) module at any time within the initial 30-day familiarization period without any charges. If opting in for the service, after the 30 day and during the 12-month subscription period, subscriber may cancel the subscription by issuing a notice in writing 30 days prior to expiry of subscription period.
Support Services : NTEGRA will provide telephonic & web based support for all Subscriber requests. Regulatory Approvals and Fees: Any PERMISSIONS OR FEES arising out of publishing, offers or deals and advertisements on the Healthigo platform is the sole responsibility of the Subscriber. Marketing Rights: Subscriber gives NTEGRA the full rights to use their facility profiles, Doctor profiles and all products and service descriptions to promote their services, both through online and offline engagements.
RENEWAL OF SUBSCRIPTION : The Subscription automatically stands renewed at the end of the active subscription period and the subscriber would need to pay for the renewed period of 12 calendar months. If the Subscriber chooses not to continue the Subscription beyond the active subscription period, they may do so by issuing a notice in writing to NTEGRA 30 days prior to expiry of subscription period.
CANCELLATION : For Scheduling module subscriptions, the minimum committed contract period is 12 months. Subscriber can resolve any service issues with nTegra’s customer success team and if any issue is not resolved within a period of 30 days of reporting, the subscriber may cancel the subscription with no liabilities on either side. Subscriber may cancel subscription to the Engagement module at any time within the initial 60-day period without any charges. If opting in for the service, after the 60 day and during the 12-month subscription period, subscriber may cancel the subscription by issuing a notice in writing 30 days prior to expiry of subscription period.
UPGRADE and ADD-ONS Subscriptions to add-on products and services can be upgraded at any time by paying the additional fee.
REGULATORY APPROVALS AND FEES Any PERMISSIONS OR FEES arising out of publishing, offers or deals and advertisements on the Healthigo platform is the sole responsibility of the Subscriber.
Confidentiality and Privacy : Both NTEGRA and SUBSCRIBER undertake to treat the Confidential Information, Trade Secrets and Patient Data as being strictly private to each party and shall not divulge, disclose or communicate either orally or in writing, in part or in whole, to any third party or use or exploit for any purpose, other than for the limited purpose for which it is conveyed, except with the prior written consent of each other. “Confidential Information” and “Trade Secrets” means any and all non-public information of any form, including but not limited to Intellectual Property, Data, Copyright Material and Software Programs and processes, provided by or on behalf of to each other or to their representatives during the validity of this agreement. NTEGRA shall not share Subscriber’s “Patient Data” with any third party in any manner and for any purpose without the written permission of the Subscriber, excluding as required by Laws of the land. This clause includes Patient Profiles, medical records, or any other personal data related to the Subscriber’s patients. By signing this agreement, I / We certify that we have read all the terms, conditions and clauses outlined above and that we agree to the aforesaid terms and conditions in full and complete.
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This section forms the Agreement between nTegra Global Technologies FZ-LLC (NTEGRA), a Dubai, UAE based company whose registered office is at In5 Tech, Knowledge Village, Dubai, United Arab Emirates, owner of brand “Healthigo”; and, customer signed and subscribed as Business Subscriber Entity Name as mentioned on the face of this document (“Subscriber”). NTEGRA has launched a subscription based service platform called Healthigo which can be utilized by the Subscriber for their patient experience and engagement activities. The platform features are subject to change without prior notification.
xPeria Subscription :nTegra grants to Subscriber and Subscriber accepts from nTegra, a limited, non-exclusive, non-transferable right to access and use and permit Authorized Users to access and use the dashboard with limited services including Listing of Facility & Doctors, Managing & Displaying operation timings of the facilities, doctors, departments, services, etc., and collecting patients appointments for the referral fee for the duration that Subscriber has entered and agreed to pursuant to the sign up page for this Agreement.
nGage Subscription : nTegra grants to Subscriber and Subscriber accepts from nTegra, a limited, non-exclusive, non-transferable right to access and use and permit Authorized Users to access and use the engagement dashboard for the subscription fee for the duration that Subscriber has entered and agreed to pursuant to the sign up page for this Agreement.
Upgrades & Add-Ons : Includes any major releases of new versions, additional functionality, managed services and custom programming.
Agreement Validity : This Agreement shall commence on the Effective Date (Date of signing this Agreement) and shall continue until terminated as provided herein and shall be valid for a period of 1 (One) calendar year from the date of signing this agreement. NTEGRA and Subscriber may enter into co-marketing activities in addition to the subscription to Healthigo platform.
Cost And Payment: a)The cost of subscription to the Healthigo Platform will be as signed off in accordance with the pricing section of this document. b)The payment may be made by Cheque / Bank / Online Credit Card Transfer. c)The Referral and / or Subscription Fee for all Subscription Periods of the term of this Agreement shall fall due and payable on the first day of each subsequent Subscription Period, pursuant to subsection (F), below. d)The amount of the Subscription Fee does not include any applicable taxes. Client is responsible for any and all applicable taxes. e)The pay-per-visit and subscription costs for each module are subject to change with a 15-day notice to subscriber prior to change in pricing. f)Family Doctor definition is related to General Medicine only; does not relate to Dental, Cosmetic, etc. Please refer to exclusion list, available on request. g)The Scheduling module does not have a base subscription and is charged on actual patient referrals only. h)The Engagement (nGage) subscription is activated free of cost for an initial period of 30 days from date of activation of xPeria module. Thereafter, if this module is not opted in for and paid for as per the described fees, access to this module would not be available and only access to the Scheduling (xPeria) module will continue. i)Subscriptions to add-on products and services can be upgraded at any time by paying the additional fee.
Renewal of Subscription : The platform subscription automatically stands renewed at the end of the active subscription period and the subscriber would need to pay for the renewed period of 12 calendar months. If the Subscriber chooses not to continue the Subscription beyond the active subscription period, they may do so by issuing a notice in writing to NTEGRA 30 days prior to expiry of subscription period
Cancellation :For Scheduling (xPeria) module subscriptions, the minimum committed contract period is 12 months. Subscriber can resolve any service issues with nTegra’s customer success team and if any issue is not resolved within a period of 30 days of reporting, the subscriber may cancel the subscription with no liabilities on either side. Subscriber may cancel subscription to the Engagement (nGage) module at any time within the initial 30-day familiarization period without any charges. If opting in for the service, after the 30 day and during the 12-month subscription period, subscriber may cancel the subscription by issuing a notice in writing 30 days prior to expiry of subscription period.
Support Services : NTEGRA will provide telephonic & web based support for all Subscriber requests. Regulatory Approvals and Fees: Any PERMISSIONS OR FEES arising out of publishing, offers or deals and advertisements on the Healthigo platform is the sole responsibility of the Subscriber. Marketing Rights: Subscriber gives NTEGRA the full rights to use their facility profiles, Doctor profiles and all products and service descriptions to promote their services, both through online and offline engagements.
RENEWAL OF SUBSCRIPTION : The Subscription automatically stands renewed at the end of the active subscription period and the subscriber would need to pay for the renewed period of 12 calendar months. If the Subscriber chooses not to continue the Subscription beyond the active subscription period, they may do so by issuing a notice in writing to NTEGRA 30 days prior to expiry of subscription period.
CANCELLATION : For Scheduling module subscriptions, the minimum committed contract period is 12 months. Subscriber can resolve any service issues with nTegra’s customer success team and if any issue is not resolved within a period of 30 days of reporting, the subscriber may cancel the subscription with no liabilities on either side. Subscriber may cancel subscription to the Engagement module at any time within the initial 60-day period without any charges. If opting in for the service, after the 60 day and during the 12-month subscription period, subscriber may cancel the subscription by issuing a notice in writing 30 days prior to expiry of subscription period.
UPGRADE and ADD-ONS Subscriptions to add-on products and services can be upgraded at any time by paying the additional fee.
REGULATORY APPROVALS AND FEES Any PERMISSIONS OR FEES arising out of publishing, offers or deals and advertisements on the Healthigo platform is the sole responsibility of the Subscriber.
Confidentiality and Privacy : Both NTEGRA and SUBSCRIBER undertake to treat the Confidential Information, Trade Secrets and Patient Data as being strictly private to each party and shall not divulge, disclose or communicate either orally or in writing, in part or in whole, to any third party or use or exploit for any purpose, other than for the limited purpose for which it is conveyed, except with the prior written consent of each other. “Confidential Information” and “Trade Secrets” means any and all non-public information of any form, including but not limited to Intellectual Property, Data, Copyright Material and Software Programs and processes, provided by or on behalf of to each other or to their representatives during the validity of this agreement. NTEGRA shall not share Subscriber’s “Patient Data” with any third party in any manner and for any purpose without the written permission of the Subscriber, excluding as required by Laws of the land. This clause includes Patient Profiles, medical records, or any other personal data related to the Subscriber’s patients. By signing this agreement, I / We certify that we have read all the terms, conditions and clauses outlined above and that we agree to the aforesaid terms and conditions in full and complete.
Signed for and on behalf of Subscriber:
This section forms the Agreement between nTegra Global Technologies FZ-LLC (NTEGRA), a Dubai, UAE based company whose registered office is at In5 Tech, Knowledge Village, Dubai, United Arab Emirates, owner of brand “Healthigo”; and, customer signed and subscribed as Business Subscriber Entity Name as mentioned on the face of this document (“Subscriber”).
NTEGRA has launched a subscription based service platform called Healthigo which can be utilized by the Subscriber for their patient experience and engagement activities. The platform features are subject to change without prior notification.
xPeria Subscription :nTegra grants to Subscriber and Subscriber accepts from nTegra, a limited, non-exclusive, non-transferable right to access and use and permit Authorized Users to access and use the dashboard with limited services including Listing of Facility & Doctors, Managing & Displaying operation timings of the facilities, doctors, departments, services, etc., and collecting patients appointments for the referral fee for the duration that Subscriber has entered and agreed to pursuant to the sign up page for this Agreement.
nGage Subscription : nTegra grants to Subscriber and Subscriber accepts from nTegra, a limited, non-exclusive, non-transferable right to access and use and permit Authorized Users to access and use the engagement dashboard for the subscription fee for the duration that Subscriber has entered and agreed to pursuant to the sign up page for this Agreement.
Upgrades & Add-Ons : Includes any major releases of new versions, additional functionality, managed services and custom programming.
Agreement Validity : This Agreement shall commence on the Effective Date (Date of signing this Agreement) and shall continue until terminated as provided herein and shall be valid for a period of 1 (One) calendar year from the date of signing this agreement. NTEGRA and Subscriber may enter into co-marketing activities in addition to the subscription to Healthigo platform.
Cost And Payment:
a)The cost of subscription to the Healthigo Platform will be as signed off in accordance with the pricing section of this document.
b)The payment may be made by Cheque / Bank / Online Credit Card Transfer.
c)The Referral and / or Subscription Fee for all Subscription Periods of the term of this Agreement shall fall due and payable on the first day of each subsequent Subscription Period, pursuant to subsection (F), below.
d)The amount of the Subscription Fee does not include any applicable taxes. Client is responsible for any and all applicable taxes.
e)The pay-per-visit and subscription costs for each module are subject to change with a 15-day notice to subscriber prior to change in pricing.
f)Family Doctor definition is related to General Medicine only; does not relate to Dental, Cosmetic, etc. Please refer to exclusion list, available on request.
g)The Scheduling module does not have a base subscription and is charged on actual patient referrals only.
h)The Engagement (nGage) subscription is activated free of cost for an initial period of 30 days from date of activation of xPeria module. Thereafter, if this module is not opted in for and paid for as per the described fees, access to this module would not be available and only access to the Scheduling (xPeria) module will continue.
i)Subscriptions to add-on products and services can be upgraded at any time by paying the additional fee.
Renewal of Subscription : The platform subscription automatically stands renewed at the end of the active subscription period and the subscriber would need to pay for the renewed period of 12 calendar months. If the Subscriber chooses not to continue the Subscription beyond the active subscription period, they may do so by issuing a notice in writing to NTEGRA 30 days prior to expiry of subscription period
Cancellation :For Scheduling (xPeria) module subscriptions, the minimum committed contract period is 12 months. Subscriber can resolve any service issues with nTegra’s customer success team and if any issue is not resolved within a period of 30 days of reporting, the subscriber may cancel the subscription with no liabilities on either side. Subscriber may cancel subscription to the Engagement (nGage) module at any time within the initial 30-day familiarization period without any charges. If opting in for the service, after the 30 day and during the 12-month subscription period, subscriber may cancel the subscription by issuing a notice in writing 30 days prior to expiry of subscription period.
Support Services : NTEGRA will provide telephonic & web based support for all Subscriber requests.
Regulatory Approvals and Fees:Any PERMISSIONS OR FEES arising out of publishing, offers or deals and advertisements on the Healthigo platform is the sole responsibility of the Subscriber.
Marketing Rights: Subscriber gives NTEGRA the full rights to use their facility profiles, Doctor profiles and all products and service descriptions to promote their services, both through online and offline engagements.
Confidentiality and Privacy : Both NTEGRA and SUBSCRIBER undertake to treat the Confidential Information, Trade Secrets and Patient Data as being strictly private to each party and shall not divulge, disclose or communicate either orally or in writing, in part or in whole, to any third party or use or exploit for any purpose, other than for the limited purpose for which it is conveyed, except with the prior written consent of each other.
“Confidential Information” and “Trade Secrets” means any and all non-public information of any form, including but not limited to Intellectual Property, Data, Copyright Material and Software Programs and processes, provided by or on behalf of to each other or to their representatives during the validity of this agreement.
NTEGRA shall not share Subscriber’s “Patient Data” with any third party in any manner and for any purpose without the written permission of the Subscriber, excluding as required by Laws of the land. This clause includes Patient Profiles, medical records, or any other personal data related to the Subscriber’s patients.
By signing this agreement, I / We certify that we have read all the terms, conditions and clauses outlined above and that we agree to the aforesaid terms and conditions in full and complete.
Signed for and on behalf of Subscriber:
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Upon meeting the subscription criteria and receipt of payment/s by Ntegra, Subscriber will be provided access to the subscribed Services. On receipt of such access to Services, Subscriber accepts from Ntegra a limited, non-exclusive, non-transferable right to access and use the services for the duration of this agreement.
Both Ntegra and Subscriber undertake to treat the Confidential Information, Trade Secrets as being strictly private to each party and shall not divulge, disclose or communicate either orally or in writing, in part or in whole, to any third party or use or exploit for any purpose, other than for the limited purpose for which it is conveyed, except with the prior written consent of each other.
"Confidential Information" and "Trade Secrets" means any and all non-public information of any form, including but not limited to Intellectual Property, Data, Copyright Material and Software Programs and Processes, provided by or on behalf of to each other or to their representatives during the validity of this agreement.
Ntegra will make every reasonable effort to ensure the Services perform as expected for each function, Subscriber data is available on all Ntegra and its partner / affiliate websites and mobile apps, and the functions of Healthigo platform perform to enable regular business processes.
Subscriber agrees to indemnify, defend, and hold Ntegra and its affiliates, directors, officers, employees, agents, partners and affiliates harmless from and against any liabilities, losses, damages or costs, including attorneys’ fees, resulting from any claim, action, dispute, or demand related to the use of the Services and for violation of any of the provisions of this Agreement, or from the Subscriber’s placement, transmission or use of any materials or content on Ntegra’s servers.
To the extent permitted hereunder, and related to the Services. Ntegra and its affiliates and partners shall not be responsible to the Subscriber or any other party for any direct, indirect, arbitration award, special, consequential or punitive damages, for any loss of data, opportunities, reputation, revenues or profits.
In no event shall any arbitration award or liability of Ntegra and its partners and affiliates exceed an amount totaling to the subscription fees paid by Subscriber for the last twelve (12) months prior to a claim. This limitation of liability applies to all claims including but not limited to those mentioned above.
Any dispute, differences or controversy of whatever nature howsoever arising under or out of or in relation to this Agreement (including its interpretation) between Ntegra and Subscriber (jointly referred to as Parties), and so notified in writing by either Party to the other Party (the “Dispute”) shall, in the first instance be attempted to be resolved amicably by conciliation, and if not resolved by conciliation shall be finally decided by reference to arbitration. The Parties shall mutually appoint a sole arbitrator. If the Parties fail to mutually appoint a sole arbitrator, then each of the Party shall appoint one arbitrator and a third arbitrator shall be appointed by mutual agreement of the first two arbitrators so appointed by the Parties.
The venue of such Arbitration shall be Dubai, UAE and language of Arbitration shall be English. The arbitrators shall make a reasoned award (the “Award”) and such award shall be final and binding on the Parties, subject to the provisions in this agreement.
This Agreement shall commence on the Effective Date (15 days from date of signing this Agreement) and shall continue until terminated as provided herein and shall be valid for a period of 1 (One) calendar year. Module subscriptions if applicable are renewable at the end of the active subscription period and the subscriber would need to pay for the renewed period of 12 calendar months.
If the Subscriber chooses not to continue the Services subscription beyond the active subscription period, they may do so by issuing a notice in writing to Ntegra 30 days prior to expiry of subscription period.
First 6 months of subscription is mandatory to enable effective usage of the platform. Thereafter the subscriber may cancel any applicable subscription to any of the subscribed modules by giving a notice of 30 days in writing. However, in case of subscription prior to expiry of the subscription period, no refund will be payable by Ntegra to Subscriber. Any balance in the wallet will be refunded in full within a period of 30 days from the date of expiry of the subscription.
This Agreement is between Ntegra and Subscriber and supersedes all prior discussions or understandings, whether written or oral, and neither Party shall be bound by any conditions, definitions or representations other than as expressly provided for herein in writing and signed by the proper and duly authorized representatives of the Subscriber.
This Agreement may be amended only in writing forming an Addendum that specifically refers to this Agreement and is mutually accepted and signed by Ntegra and Subscriber, and no other act, document, or usage shall be deemed to amend this Agreement.
This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates. In any case, for supervisory and injunctive relief, this Agreement and any dispute arising out of this Agreement shall be subject to jurisdiction of Emirate of Dubai, UAE. The Courts in Dubai, UAE will have the exclusive jurisdiction to govern the provisions of this Agreement.
Ntegra provides, and the Subscriber agrees to Services on the terms set out in this document. Services include but are not limited to :
Hospital |
: | AED 10,000 |
Medical Center |
: | AED 5,000 |
Clinic |
: | AED 2,000 |
Both Ntegra and Subscriber undertake to treat the Confidential Information, Trade Secrets as being strictly private to each party and shall not divulge, disclose or communicate either orally or in writing, in part or in whole, to any third party or use or exploit for any purpose, other than for the limited purpose for which it is conveyed, except with the prior written consent of each other.
"Confidential Information" and "Trade Secrets" means any and all non-public information of any form, including but not limited to Intellectual Property, Data, Copyright Material and Software Programs and Processes, provided by or on behalf of to each other or to their representatives during the validity of this agreement.
Ntegra will make every reasonable effort to ensure the Services perform as expected for each function, Subscriber data is available on all Ntegra and its partner / affiliate websites and mobile apps, and the functions of Healthigo platform perform to enable regular business processes.
Subscriber agrees to indemnify, defend, and hold Ntegra and its affiliates, directors, officers, employees, agents, partners and affiliates harmless from and against any liabilities, losses, damages or costs, including attorneys’ fees, resulting from any claim, action, dispute, or demand related to the use of the Services and for violation of any of the provisions of this Agreement, or from the Subscriber’s placement, transmission or use of any materials or content on Ntegra’s servers.
To the extent permitted hereunder, and related to the Services. Ntegra and its affiliates and partners shall not be responsible to the Subscriber or any other party for any direct, indirect, arbitration award, special, consequential or punitive damages, for any loss of data, opportunities, reputation, revenues or profits.
In no event shall any arbitration award or liability of Ntegra and its partners and affiliates exceed an amount totaling to the subscription fees paid by Subscriber for the last twelve (12) months prior to a claim. This limitation of liability applies to all claims including but not limited to those mentioned above.
Any dispute, differences or controversy of whatever nature howsoever arising under or out of or in relation to this Agreement (including its interpretation) between Ntegra and Subscriber (jointly referred to as Parties), and so notified in writing by either Party to the other Party (the “Dispute”) shall, in the first instance be attempted to be resolved amicably by conciliation, and if not resolved by conciliation shall be finally decided by reference to arbitration. The Parties shall mutually appoint a sole arbitrator. If the Parties fail to mutually appoint a sole arbitrator, then each of the Party shall appoint one arbitrator and a third arbitrator shall be appointed by mutual agreement of the first two arbitrators so appointed by the Parties.
The venue of such Arbitration shall be Dubai, UAE and language of Arbitration shall be English. The arbitrators shall make a reasoned award (the "Award") and such award shall be final and binding on the Parties, subject to the provisions in this agreement.
This Agreement shall commence on the Effective Date (15 days from date of signing this Agreement) and shall continue until terminated as provided herein and shall be valid for a period of 1 (One) calendar year. Module subscriptions if applicable are renewable at the end of the active subscription period and the subscriber would need to pay for the renewed period of 12 calendar months.
If the Subscriber chooses not to continue the Services subscription beyond the active subscription period, they may do so by issuing a notice in writing to Ntegra 30 days prior to expiry of subscription period.
First 6 months of subscription is mandatory to enable effective usage of the platform. Thereafter the subscriber may cancel any applicable subscription to any of the subscribed modules by giving a notice of 30 days in writing. However, in case of subscription prior to expiry of the subscription period, no refund will be payable by Ntegra to Subscriber.
This Agreement is between Ntegra and Subscriber and supersedes all prior discussions or understandings, whether written or oral, and neither Party shall be bound by any conditions, definitions or representations other than as expressly provided for herein in writing and signed by the proper and duly authorized representatives of the Subscriber.
This Agreement may be amended only in writing forming an Addendum that specifically refers to this Agreement and is mutually accepted and signed by Ntegra and Subscriber, and no other act, document, or usage shall be deemed to amend this Agreement.
This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates. In any case, for supervisory and injunctive relief, this Agreement and any dispute arising out of this Agreement shall be subject to jurisdiction of Emirate of Dubai, UAE. The Courts in Dubai, UAE will have the exclusive jurisdiction to govern the provisions of this Agreement.
Ntegra provides, and the Subscriber agrees to Services on the terms set out in this document. Services include but are not limited to :
In case of non-compliance with above, Ntegra reserves the right to terminate this agreement with no liability or any other costs on either side.